Privacy Policy Of WallTerra

We highly value the privacy of your personal information and are dedicated to safeguarding it. This Privacy Policy outlines the manner in which we collect, use, and protect your data when you engage with our services on By utilizing our website, you signify your agreement to the practices detailed below.

Collection of Personal Information:

When you engage in transactions or interactions on, we may collect the following personal details from you:

  • Name
  • Address
  • Telephone number
  • Email address

We collect this information to ensure the accurate delivery of your ordered items.

2. Use and Storage of Personal Information: The personal data you provide is registered with WallTerra and securely stored for up to five years. Following this duration, the information will be deleted. We do not trade or reveal your personal information to external parties without your consent.

3. Consent and Transparency: We seek your explicit consent before gathering personal information via our website. This approach guarantees that you are thoroughly informed about the data collected and the underlying reasons for its collection. You maintain the right to object to the registration and access the data we have compiled about you.

4. Access to Personal Information: The Director and authorized personnel at WallTerra have access to the personal information recorded about you. Customer information is neither stored nor transmitted in encrypted form.

5. Your Rights: As a registered user with WallTerra, you retain the following rights under the Personal Data Act:

  • The right to challenge the registration of your data.
  • The right to access the data we have recorded about you. Queries related to these rights can be directed via email at [email protected].

6. Cookies: We utilize cookies on to optimize website functionality and provide a seamless browsing experience. You can remove cookies from your computer at your convenience; the methodology depends on your browser settings.

7. Log Statistics: We employ a log statistics system on to accumulate data that furnishes insights into our website's performance. This data encompasses visitor numbers, origin, and navigation behaviour on the site. Log statistics are exclusively employed to enhance user experience on

Please routinely review this Privacy Policy, as it may undergo updates to reflect changes in our practices. Continued use of after modifications signifies your acceptance of the revised policy.

If you have inquiries or concerns about our Privacy Policy, kindly contact us at [email protected].

We appreciate your trust in WallTerra with your personal information. Safeguarding your privacy is of utmost importance to us.

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Frequently Asked Questions

Each package contains two panels with the following measurements:

Panel Height: 94.49” (240cm)
Panel Width: 23.62” (60cm)

Weight: 39.68 lb per box.

The panels are available in a single size, but they can be interconnected both horizontally and vertically to achieve your desired dimensions.

Longer sizes up to 10ft are available as a special order.

Yes, we can produce panels in custom sizes up to 10 feet in length. These are available as special orders and require a minimum quantity. The production timeline for custom-sized panels can be up to 2 months. For more information about special orders, including minimum quantities and specific requirements, please use the 'Contact Us' form on our site. We're here to assist you in tailoring our products to your unique needs.

The WallTerra acoustic wood wall panels are designed exclusively for indoor applications.

In-stock products are typically shipped the same or the next business day and delivered within 2-4 business days for most provinces. You can view the estimated delivery time during the checkout.

Our panels are well-suited for these spaces if they're not directly exposed to water. We recommend applying a water-resistant finish to the front of the slats to safeguard them against moisture and humidity.

The consistent source of wood ensures a consistent look, although natural variations like knots, slight cracks, and colour differences can occur due to the natural nature of the wood. 

Adapting the panels to fit around objects is straightforward. The slats can be cut widthwise using a saw, and the felt can be cut lengthwise with a sharp blade, enabling you to customize the fit around any items on your surface. 

The panels are versatile and can be installed on a variety of surfaces, such as brick, concrete, and plasterboard.

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Have any questions?

If you can't find the information you're looking for, our dedicated team is here to help.